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Policy update 14 July 2019


Box Office Ticket Procedures:


We do not offer refunds for an event that takes place.

However, if an event is cancelled all tickets will be refunded in full.



Tickets can be exchanged for another performance of the same event.

Though this is only if tickets are available for another performance.

Tickets cannot be exchanged for a different event.


You can reserve tickets over the phone by calling the Box Office on 01803 415987.

Full contact details must be given; this includes your name, address, telephone numbers and your email address.


If the event is selling quickly, people that reserved tickets will be contacted to make sure they still want these tickets.


Tickets that are not collected 30 minutes before the event will be put back on sale.


Thank you


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